Booking Policies
Friendly Booking Policies
Wind: No wind, no charge. If weather appears to be in doubt, we will call you before lesson. If your lesson is stopped due to weather you may have either a credit or a pro-rated refund for any uncompleted lesson time. Confirm with your instructor any lesson hours due at end of lesson.
Cancellations: We request that you to notify us 24 hours before your appointment time if you wish to reschedule or cancel. If you choose to cancel with 24-hr notice then you can choose to receive a 100% refund or we can hold you lesson credit until you reschedule. A 50% refund or rescheduling fee will be given on cancellations with short notice, and no refund is available on no-shows or on cancellations without notification at least one hour prior to the appointment time. Lesson credits are for valid 1 year from purchase date.
Age and Weight: If you are under 18 or over 60, or under 120lbs or over 220lbs then its hard to pair you with another person so take the private lesson. 9 is the minimum age. No weight restrictions. Heavier and lighter people can enjoy the sport and we do haveXS and XXL Gear.
Semi-privates: 3-hour semi-private lessons are converted to a 2-hour private lesson if there is only one student.
No Video: Please no video of lessons or go-pros during lessons.
ATTENTION MINORS: if a minor is coming without a parent, please have BOTH PARENTS and the CHILD sign our liability waiver in advance. Minors need to take a private lesson or a lesson together with other family members, bring a personal wetsuit for water lessons and waterproof helmet that fits.
Privacy Policy: We do not share any info from online booking. For details here is our Privacy Policy.